FAQ

1. Where is my order?

• Answer: For information regarding the status and location of your order, please contact our support team at support@amegalab.com. They will provide you with the latest updates and tracking details.

2. How long will it take for my order to arrive?

• Answer: The delivery time depends on your destination. Typically, orders within Sweden take 1-3 days, while orders to Norway, Denmark, and Finland may take 2-5 days. Please note that these are standard estimates, and actual delivery times may vary.

3. Can I cancel my order?

• Answer: Order cancellations are possible if the warehouse has not yet started processing your order. To request a cancellation, please contact our support team at support@amegalab.com as soon as possible.

• Answer: In the unfortunate event that your product arrives damaged, please contact our support team immediately. We're here to assist you in processing your claim and ensuring your satisfaction. Reach out to us at support@amegalab.com.

5. What is the return policy?

• Answer: Customers can initiate a return; however, the customer will be responsible for covering the return freight costs. Please contact our support team at support@amegalab.com for further assistance on the return process.

If you have any additional questions or concerns, feel free to reach out to our support team, and they will be happy to assist you.