SHIPPING & REFUND POLICY
Welcome to Amega Lab. Our Shipping & Refund Policy outlines the terms and conditions related to the shipping of our products. By placing an order with us, you agree to the terms stated below.
1. Shipping Methods
We arrange transportation for your order, and once it leaves our warehouse, we transfer responsibility for the shipment. We primarily use the "Ex Works" (EXW) shipping method. This means that once your order is ready, it will be made available for pickup at our facility. As the buyer, you are responsible for covering the costs of transportation, as well as handling all associated risks and charges from the point of origin.
2. Delivery Times
Delivery times depending on your location. Please note that unforeseen circumstances, such as customs delays or natural disasters, may affect delivery times. If the item is in stock, the estimated delivery times are as follows:
Sweden:
Estimated Delivery Time: 1-3 daysDenmark:
Estimated Delivery Time: 2-4 daysFinland:
Estimated Delivery Time: 3-5 daysNorway:
Estimated Delivery Time: 3-5 days3. Shipping Costs
Shipping costs will be calculated based on the destination and volume of the goods. The freight charges will be added to your invoice. For Contract Club members, there is an exclusive benefit of free freight for orders exceeding 10,000 SEK, excluding VAT.
4. Refunds Processing
Refunds will be processed within 14 days from the date the returned product(s) are received by Amega Lab.5. Taxes and Duties
Within the EU: All relevant taxes and duties are included in the final purchase price.International Shipping Outside the EU: Taxes and duties may apply upon reaching the destination. For assistance, contact support@amegalab.com.
4. Contract Club Benefits
Enjoy free shipping for your orders exceeding 10,000 SEK, excluding VAT, as a valued member of the Amega Lab Contract Club. This special benefit is crafted to elevate your experience. Make sure your order meets the specified threshold to take advantage of this exclusive offer.
5. Order Tracking
To track your order, contact our service team at support@amegalab.com. Once your order is dispatched, you'll receive tracking information, enabling you to follow your shipment's progress until it reaches its destination. Our dedicated service team is here to help you with tracking and locating your shipment.
6. Restrictions
Certain products may be subject to shipping restrictions based on your location, local regulations, or other factors. It is your responsibility to be aware of and comply with any such restrictions.
7. Contact Us
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@amegalab.com
By placing an order with Amega Lab, you acknowledge that you have read, understood, and agree to be bound by our Shipping Policy.
Sweden
EU
Norway
Danmark